Pawtham City

Grooming injury (clipper burns/cuts)

“very upset with they way they burned and cut my puppy... they burned him with clippers.”

Inadequate supervision/mediation in daycare

“each time he came back more scratched up than the time before... deep scratches lasted for weeks and he now acts scared of other dogs.”

Strict closing time policy(2 mentions)

“pull into the doggy daycare at 6:05 and there were no cars.. place was locked up... dog is immediately boarded for the night at the parents expense.”

Rude/Dismissive front desk interactions(3 mentions)

“The person with whom my wife and I met was very dry, dismissive, and borderline rude.”

Unaltered pet policy

“they accepted our booking for a dog breed that they do not accommodate... canceled our weekend trip as a result.”