Kyalami Kennels

Dog contracted kennel cough and ear infection after stay

“My dogs are completely vaccinated and still one of them came home with kennel cough and the other an ear infection.”

Dogs developed sores requiring vet visit due to lack of cleanliness

“I had to bring my dogs to the vet for multiple sores because they were not kept clean.”

Customer felt rushed during pickup and not shown kennels

“the man that was there seemed very rushed and irritated to be dealing with me. Again I never got to see where the dogs stayed.”

Health issues post-stay (kennel cough, infections)(2 mentions)

“one of them came home with kennel cough and the other an ear infection.”

Reservation/paperwork confusion(2 mentions)

“We thought we had a reservation but was told the day before we were to drop off that we did not have a space.”

Lack of facility tour at drop-off

“she didn't show me the kennels at all.”