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Lake Pointe Pet Resort

Name: Lake Pointe Pet Resort
Address: 9620 Dalrock Rd, Rowlett, TX 75089, Rowlett, TX, 75089.0, US
Telephone: +1 972-412-7250
Rating: 5

9620 Dalrock Rd, Rowlett, TX 75089

5.0

117 Google reviews

Staff overnightOutdoor yardPool / water playAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Lake Pointe Pet Resort is a family-owned boarding and daycare facility in Rowlett, TX, operating since 1987 on 2.5 acres. The facility offers climate-controlled indoor/outdoor suites, spacious play yards for exercise, and overnight boarding for dogs, cats, and small pets at $45/night. They provide daycare services, bathing, and accommodate senior dogs and pets with special needs.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP, Bordetella, FVRCCP

Policies & Details

Hours & Billing

Drop-off hours:8am-10am

Pick-up hours:4pm-6pm

Billing method:Per night

Care & Play

Group play

Solo play

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months for daycare

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Senior dog accommodations

Owner operated

What Reviews Say

115 reviews analyzed

Lake Pointe Pet Resort is an exceptionally high-rated facility characterized by long-term customer loyalty, with many clients visiting for over 10-15 years. The owner, Daniel, is frequently praised for his 'great energy' and ability to bond with dogs that have trust issues or anxiety. Key themes include the cleanliness of the indoor/outdoor runs, the affordability of the services, and the peace of mind provided to owners through regular updates.

Dog happiness

5.0

Staff

5.0

Cleanliness

5.0

Safety

5.0

Value

5.0

Communication

4.9

Facility

4.8

Drop-off / pickup

4.7

People love

Anxious/Rescue Dog Care(8)Indoor/Outdoor Access(6)Complimentary/Quality Grooming(7)

Staff shoutouts

Daniel(52 mentions)Robert(9 mentions)

Worth noting

Navigation/Location(3 mentions)

“A little hard to navigate it first but after I get you to fight, it was great.”

Operating Hours/Pickup Confusion(2 mentions)

“We had a miscommunication on the pickup which was Sunday but upon my arrival no one was there, oddly enough the front door was completely open.”

Owner replies to 6% of reviewsprofessional tone38 repeat customers

Top Rated

5.0 stars from 117+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 117 reviews.

At a Glance

Google rating

5.0/ 5

Review score

4.9/ 5

Amenities8 of 14

Reviews117

Repeat customersNumber of reviews that mention returning or being a regular customer.38

Pricing

Boarding

$20–$45/night

Daycare

$21/day

Contact

Visit Website +1 972-412-7250 9620 Dalrock Rd, Rowlett, TX 75089

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