Love My Dog Resort & Playground

Severe physical injuries and medical neglect

“My dog was attached by another dog, resulting in a major injury, $9,000 surgery... The facility failed to notify of me of the incident while my dog was there for four more days with a severed tendon.”

Dogs returning in poor physical condition (dehydrated/traumatized)

“His pee was bright yellow like he hadn't had water in days... he is following me around the house like he is traumatized.”

Hidden fees and upcharging(5 mentions)

“I get home to pick her up and my bill is $700!!!!!... it is $50 + $18 / day for 'daycare'. No one told me that.”

Inconsistent feeding/watering(4 mentions)

“Both times he was there for 8 1/2 hours... they told me he hadn’t eaten. Both times he went a long time without food.”

Poor administrative organization/lost records(6 mentions)

“I hand delivered the new shot records in June... and yet twice, they have lost the info.”