Love My Dog Resort & Waterpark

Dog contracted hookworms and became severely ill requiring emergency vet care

“My Great Dane was here last week for boarding. He was returned to me very sick with dehydration, no appetite, lethargic and a bacterial infection... found out he contracted HOOKWORMS from this place.”

Dog suffered wound/injury during boarding with no explanation from staff

“I picked up my black lab Winston from boarding after 2 nights. Right after I got home I found this very awful wound that they never even told me about.”

Dogs returning sick with bloody stool, vomiting, diarrhea

“Both my dogs came back terribly sick from this disgusting place. One had lost three pounds while in their care and the other came home pooping clear liquid that turned bloody.”

Dog left outside in extreme heat causing dehydration

“Left my dog outside all day (in mid August) because they were cleaning the air conditioned room. $4k emergency vet visit for dehydration and GI distress.”

Dog bed returned covered in urine, dog sleeping in pee

“I was given back his dog bed COVERED in urine. Not only fresh wet urine, but dried urine. This means my dog had been sleeping in his own pee for days while he was here.”

Dog bitten by another dog at daycare

“When I got the call he got bit on his ear I was not surprised... Our 60 pound, 6 month old pup was excited to go, so we decided to leave him. When I got the call he got bit on his ear.”

Former employee alleges overcrowding and improper dog handling

“Way too overcrowded..over worked staff... employees disciplined the dogs by squirting them in the face with water bottles! I witnessed my own dogs being treated that Way!”

Dogs showing signs of distress in facility (neighbor complaint)

“The dogs I hear barking sound like they are in distress... I found this place with granted a lot of space however I saw all the dogs in what appeared to be one small pen... the barking is incessant.”

Policy restrictions on intact dogs/breeds(4 mentions)

“After doing business for 20 Years, got turned away because New Rule of Spade Requirements despite willingness to pay for Isolation.”

Mandatory bath fees being excessive(2 mentions)

“It costs as much for the mandatory bath as it does to board for one night... It cost $60 to board them for one night and the baths $55.”

Late pickup fees being too steep

“But if you are late picking them up from Daycare by 7pm, they charge $1 a minute & that is a deal-breaker in my eyes.”

Lack of notification about dog health issues(4 mentions)

“I was not notified. They said they notified the emergency contact on her paperwork but when I checked with her, she was not contacted.”

Kennel cough outbreaks(3 mentions)

“Last boarding strange kennel cough though vaccinated... all 4 of our dogs came home with kennel cough.”