Loving Pet Hotel

Unexplained physical injuries

“When I picked up my dog, he was limping. No one could explain what happened; they just said he injured himself. I took him to the vet and... found out he had hurt his knee. The treatment cost a thousand dollars!”

Severe dehydration and neglect of basic needs

“He was there for 4 nights and they never even touched the food we left for him!! All food was returned to us. His ribs were showing. He looked completely starved.”

Staff unable to locate pets or their belongings

“THE STAFF COULD’NT FIND HER. Me and my mother had to look through the whole facility to find my pet!”

Lack of updates/No cameras(6 mentions)

“They don’t have cameras or updates during the stay, which made me anxious.”

Feeding schedule ignored(3 mentions)

“I picked her up at 11:45a the next day. She was anxious and panicked. I soon was told she had yet to be fed.”

Restricted facility access(3 mentions)

“Additionally, they do not allow you to see inside the facility or provide any cameras for monitoring.”