Lucky Stars Country Kennels

Dog kicked repeatedly by staff causing trauma

“Kicked one of our dogs over and over and over again... The dog has been petrified of feet ever since.”

Puppy seriously injured (fractured shoulder) - possible neglect/unsupervised play

“They 'think' my puppy stepped into a hole... X-rays showed a fracture in my upper shoulder. That vet said the only way this could have happened is that a large dog either fell on my puppy or slammed her into a tree or a building.”

Owner yells at employees disrespectfully

“They Yell at their employees and are extremely disrespectful too them.”

Dog contracted kennel cough/respiratory infection

“My dog got kennel cough, respiratory infection it's been a week he cannot speak!”

Filthy kitchen area

“The kitchen area was disgustingly filthy. Much worse than the prior year.”

Management issues/absence(2 mentions)

“The manager is barely there... The outside areas are somewhat run down.”

Organization/communication breakdown

“When we arrived to pick her up, she hadn't been groomed yet... she was partially wet, and one of her nails was bleeding.”

Treats/instructions not followed

“There was absolutely no evidence that she received her treats and the treats were no where to be found.”