West New York facilities
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Lucky Tails

11 Ave at Port Imperial Apt 826, West New York, NJ 07093

5.0
14 Google reviewsGoogle Verified

Overview

Lucky Tails is a family-owned pet care service in West New York, NJ offering in-home private boarding and doggy daycare. Owner Rita McLaughlin operates this fully insured business serving Weehawken, Hoboken, Jersey City and surrounding areas. Services include dog walking, cat and pet visits, private boarding in their home, and stop-over visits with personalized one-on-one attention.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:24 hour notice required for most services; 72 hours for boarding/in-home overnight; cancellation fee equal to service cost applies if cancelled later than 24 hour period
Holiday surcharge — $10 per visit ($5 per visit if 2+ visits on holiday)

Care & Play

Group play
Solo play
Daily updates
Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

14 reviews analyzed

Lucky Tails, operated by Rita, receives outstanding reviews for dog walking and pet sitting services. Customers consistently praise Rita's excellent communication, including regular photo updates, her reliability and punctuality, and the genuine affection and trust she builds with both pets and owners. Many clients have used her services for months or years and express complete peace of mind when leaving their pets in her care. The reviews highlight her attentiveness to each pet's personality and needs, with dog and cat owners alike reporting their animals are happy and excited to see her. There are no complaints or negative feedback across all reviews.

Dog happiness
5.0
Communication
5.0

People love

Excellent communication and updates(7)Deep trust and peace of mind(4)Dogs love spending time with Rita(5)Reliability and punctuality(4)Personalized care and attention to pets(3)

Staff shoutouts

Rita(12 mentions)

At a Glance

Google rating
5.0/ 5
Review scoreInsufficient topic coverage
Amenities0 of 14
Reviews14
Repeat customersNumber of reviews that mention returning or being a regular customer.5

Pricing

Contact facility for pricing

Contact

Visit Website+1 201-705-3143Get directions to 11 Ave at Port Imperial Apt 826, West New York, NJ 07093

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