Madi's Mutts
1719 Osborne Rd, St Marys, GA 31558
Overview
Madi's Mutts is a family-owned dog daycare and boarding facility in St. Marys, GA run by Greg and Andrea Andrews. They offer daycare, boarding, and grooming services with climate-controlled indoor/outdoor play areas, no breed restrictions, and require a free temperament interview. The facility features custom boarding rooms with doggy doors, turfed yards with cooling systems, and has staff on-site 7am-9pm daily.
Amenities & Policies
Required vaccinations: Rabies, DHLPP, DHPP, Bordetella, Canine Influenza
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
74 reviews analyzedMadi's Mutts is a highly popular dog care facility with an overwhelmingly positive reputation—approximately 80% of reviews are 5-star, praising the clean facility, caring staff, excellent grooming, and daily photo report cards. However, a minority of negative reviews (about 11%) highlight serious concerns including a dog injury during boarding requiring $1500 emergency surgery, inconsistent communication about pet care instructions, and perceived pricing/policy issues. The owner responds to every review but tends toward a defensive tone, frequently challenging negative reviews and offering video footage to dispute customer accounts. While the vast majority of customers are extremely satisfied and become repeat visitors, the safety incidents and communication failures represent notable red flags that prospective clients should consider.
People love
Staff shoutouts
Worth noting
Dog injured during boarding - puncture wound requiring emergency surgery
“He had a baseball sized growth hanging from his neck, he couldn't even whimper, and he wasn't even excited to see me.”
Dogs sent home due to fighting/behavior issues
“We got a call today that we had to leave work and come pick them up because they were fighting with other dogs that are there.”
Staff allegedly did not follow feeding/medication instructions
“They told my husband upon pick up that they recommend our dog going there for one hour a day... I call them myself... What do I get told? That he cannot come back without the PRESCRIBED calming chews.”
Communication failures about dog behavior/condition
“There was zero communication upon pick up of whether our dog finished all the food or not.”
Pricing transparency and policies(3 mentions)
“I was told it was $60 not the same price $33 per day on their website.”
Walk-in policy frustration(2 mentions)
“I have NEVER had an establishment turn me away even as a walk in client.”
Inconsistent communication about dog care(2 mentions)
“They told us two different things.”
Grooming policy issues
“We got called after a half hour... they could no longer groom him because Greg called our vet and he is a level 3.”
Top Rated
4.6 stars from 74+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 74 reviews.
At a Glance
Min puppy age
12 months
Pricing
Boarding
$45–$65/night
Daycare
$35–$45/day
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