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Mugus Pet Resort

Name: Mugus Pet Resort
Address: 10573 Colerain Rd, St Marys, GA 31558, St Marys, GA, 31558.0, US
Telephone: +1 912-882-1857
Rating: 4.3

10573 Colerain Rd, St Marys, GA 31558

4.3

296 Google reviews

Cage-freeOutdoor yardPool / water playGroomingTrainingClimate controlled

Overview

Mugu's Pet Resort is a cage-free dog boarding and daycare facility in St. Marys, GA offering overnight boarding, daycare, dock diving pool access, and grooming services. They emphasize a stress-free, cage-free environment with highly trained certified staff and have been voted Best in Camden County for 11 consecutive years.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Late pick-up fee:$15 per-hour

Billing method:Per night

Care & Play

Group play

Daily updates — Free

Feeding policy:Owner provides food

What Reviews Say

292 reviews analyzed

Mugus Pet Resort presents a stark contrast between high-volume positive reviews praising its affordability, pool amenities, and friendly daycare staff, and a cluster of severe negative reviews regarding safety and medical oversight. While many long-term clients report happy, well-socialized pets, recent allegations of medical neglect leading to a dog's death and reports of poor sanitation (cockroaches, urine smells) represent significant risks. The owner is highly active in responses but often adopts a defensive or dismissive tone toward critical feedback.

Value

4.8

Staff

4.5

Dog happiness

4.2

Drop-off / pickup

3.8

Facility

3.5

Cleanliness

3.2

Communication

3.0

Safety

2.5

People love

Affordability(15)Pool and Socialization(12)Anxious Dog Care(8)

Staff shoutouts

Ryan(7 mentions)Lacey(6 mentions)Brian

Worth noting

Pet death in care (Great Dane/Bloat)

“I cannot imagine the horror of coming home from a trip to find your Great Dane has died in their care... they ignored signs of bloat for 2 days.”

Hygiene and sanitation concerns

“when i look inside the bag had like 10 cockroaches inside... my dogs came back reeking of urine.”

Undisclosed injuries

“My dog was bit by another dog during his stay. I never received a phone call to notify me of the incident.”

Feeding issues(5 mentions)

“they gave me back 2 out of the 3 bags of food I'd provided. So they only fed my dog once the entire weekend.”

Scheduling/Booking errors(4 mentions)

“The morning before we were to leave for Cumberland Island we found Mugu's was closed... had a paper sign taped to the door.”

Strong odors in lobby(3 mentions)

“The smell in the office was overpowering (like disinfectant smell).”

Owner replies to 85% of reviewsdefensive tone22 repeat customers

At a Glance

Google rating

4.3/ 5

Review score

3.7/ 5

Amenities6 of 14

Reviews296

Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

Boarding

$45/night

Daycare

$17/day

Contact

Visit Website +1 912-882-1857 10573 Colerain Rd, St Marys, GA 31558

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