Maple Tree Dog Camp

Dog returned with bite marks and no notification to owner

“One of which one of our dogs come back with bite marks on her face and we were never notified about until we picked her up.”

Dog returned covered in urine and feces

“Never have I ever boarded a dog and they come back to me drenched in urine and feces!!”

Medication and food not properly administered - dog returned with 2 days of medication/food left over

“I opens her bag and it still had 2 full days of food, medication and treats left over!!!!”

Scheduled services (nail trim) not completed with no apology

“First, she was scheduled to have nails trimmed during stay and as I was paying I asked about her nail trim and she informed me they didn't have time to do it.”

Food portions mixed together causing health issues (diarrhea, lethargy)

“One dog had explosive diarrhea this morning and has been lethargic which is very typical of him when his diet changes even slightly.”

Poor communication regarding issues with dog(3 mentions)

“we were never notified about until we picked her up”

Lack of apology or attempt to rectify problems(2 mentions)

“No answer, no real apology or attempt to rectify the situation”

Medical/dietary needs not properly handled(2 mentions)

“One dog had explosive diarrhea this morning and has been lethargic which is very typical of him when his diet changes even slightly”