Plano facilities
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Metro Animals

3309 Coit Rd #110, Plano, TX 75093

4.7
112 Google reviewsGoogle Verified
Cage-freeOutdoor yardPool / water playSmall dog areaAccepts puppiesReactive breeds OKGroomingTraining

Overview

Metro Animals is a dog-focused facility established in 2005 with locations in Fort Worth and Plano, Texas. They specialize in cage-free dog daycare, overnight boarding, grooming, training, and taxi services. They emphasize safety, socialization, and positive reinforcement, offering amenities like outdoor play areas, a pool, and temperament-based group play. Testimonials highlight personalized care for dogs of all sizes and breeds, including puppies and rescues.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella

What Reviews Say

106 reviews analyzed

Metro Animals is highly regarded for its compassionate staff and detailed 'report cards' that provide owners with photos and updates. While the facility excels in daycare and boarding for both social and reactive dogs, there are some concerns regarding grooming consistency and the transparency of boarding fees. Overall, customers feel their pets are genuinely loved and well-cared for, often describing it as a 'home away from home.'

Cleanliness
5.0
Dog happiness
4.9
Staff
4.8
Drop-off / pickup
4.8
Communication
4.7
Facility
4.6
Safety
4.5
Value
4.2

People love

Report Cards & Photos(15)Accommodating special needs/Reactive dogs(5)Pet Taxi Service(2)

Staff shoutouts

Becca(2 mentions)Candy(3 mentions)KateJasmine

Worth noting

Allegation of staff using loud noises/banging to scare barking dogs

“I heard a lady... BANG something in the back to scare the boarding dogs as they wouldn't stop barking. I DON’T KNOW IF SHE HIT THE DOG OR JUST SURROUNDING AREA TO SPOOK THE DOG”

Ignoring specific handling instructions (gender preference)

“Specifically said “no men should handle” this gets ignored consecutively.”

Pricing transparency(3 mentions)

“The pricing for boarding is not clear... for 24 hours you pay both 22+ 32 =$54. This is NOT transparent.”

Grooming quality/consistency(4 mentions)

“The grooming service is over priced and the outcome of the grooming service is unsatisfied.”

Scheduling/No-shows(2 mentions)

“Showed up for the appt and waited 25 minutes. The groomer no showed.”

Owner replies to 5% of reviewswarm tone18 repeat customers

Top Rated

4.7 stars from 112+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 112 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.7/ 5
Amenities8 of 14
Reviews112
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

Contact

Visit Website+1 214-291-0514Get directions to 3309 Coit Rd #110, Plano, TX 75093

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