Metro Dog
3117 Pierce St, Richmond, CA 94804
Overview
Metro Dog is a Green-Certified dog boarding and daycare facility in Richmond, CA offering overnight boarding, daycare, grooming, and training services. The 12,500 sq ft facility features indoor-outdoor play areas with grass yards, 24/7 staff supervision, live webcams, and group play organized by dog size and temperament. They use LIMA-based training principles and require an assessment day for all new dogs.
Amenities & Policies
Required vaccinations: current vaccinations required
Policies & Details
Hours & Billing
Care & Play
Extras
What Reviews Say
171 reviews analyzedMetro Dog is highly regarded for its knowledgeable staff and specialized programs that cater to diverse temperaments, including shy, senior, and reactive dogs. Customers frequently highlight that their pets are exhausted and happy after visits, though some express frustration over strict re-assessment policies and a lack of daily photo updates. While the facility maintains a strong reputation for cleanliness and safety, a single serious report of an undisclosed injury suggests a need for more transparent incident reporting.
People love
Staff shoutouts
Worth noting
Unreported physical injury (kinked tail) and illness (kennel cough/fleas)
“The kinked tail looked like it had been stepped on or slammed in a door... they assured me, 'just good things! No issues!'”
Lack of visual updates/photos(3 mentions)
“I would like to see videos and pictures of my dog having fun. I did ask them and were unable to provide.”
Strict/Inconvenient assessment policies(3 mentions)
“I was told that I would have to start the evaluation process all over again, starting with three consecutive day care sessions.”
Limited facility access/Tours(3 mentions)
“I wasn’t even allowed in the facility, it looked like a prison with its iron gate in the front.”
Top Rated
4.7 stars from 181+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 181 reviews.
At a Glance
Min puppy age
2 months
Pricing
Boarding
$85–$125/night
Daycare
$55–$95/day
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