Miami's Pet Grooming (Country Walk Store)

Animal fatality during grooming (cat)

“My friend lost her perfectly healthy companion because some uneducated inexperienced man was inhumane... her cat had cuts/burn marks on his face and his nails were bleeding.”

Physical injuries (cuts and bleeding nails)

“They cut my dog's nail so deep that she was still bleeding when I went to pick her up, she also had 2 small cuts on her neck.”

Flea infestations post-visit

“My dog is a indoor dog and has never gotten fleas till after we took him there.”

Scheduling and No-Shows(14 mentions)

“The groomer they scheduled for me cancelled on me FOUR times in a row.”

Poor Customer Service/Rudeness(12 mentions)

“The service from the people who answer the phone is truly awful... they were sarcastic, rude, and had no idea about customer service.”

Incomplete or 'Choppy' Haircuts(9 mentions)

“they left him all chopped up and just not looking good at all... body hair being butchered.”

Language Barrier/Discrimination(3 mentions)

“When the person behind the counter talked to me in Spanish, and I only would respond in ENGLISH, her attitude completely changed.”