Misty Glen Country Retreat for Dogs

Alleged lack of transparency regarding boarding accommodations

“Instead of going to the kennel she went to cage area... Everything was still in the travel kennel exactly the way I had packed them.”

Refusal of service for senior/disabled dogs

“The owner asked us not to bring our dog back to daycare due to her mobility issues. She stated it was just too difficult for her staff to accommodate our dog's need for assistance standing up.”

Sudden illness/death following stay

“We do not know what killed my dog but this is the timeline of events of her last 6 days on earth.”

Communication delays(3 mentions)

“The only thing is that sometimes it takes a while for someone to respond via text or call.”

Grooming/Bath quality(2 mentions)

“When we picked him up he was all wet. Looked like he wasn't brushed.”