Paws & Effect Pet Grooming/Doggie Daycare/Overnight boarding

Reported serious injury following grooming

“She had to be taken to the ER vet, where I was told her condition was consistent with pressure applied to her spine, resulting in a neck/back injury (IVDD flare-up).”

Reported severe skin reaction following grooming

“it then cost me $250 at the vet to get him treated for the scabs that covered his entire body.”

Reported adverse reaction to grooming product

“they used a shampoo that caused him to break out horribly”

Reported concern about pet safety and comfort

“They lack the skills necessary to listen and understand your pets needs to make the visit safe, and comfortable.”

Reported staff rudeness and lack of confidence in handling

“the lady in the back with orange hair was a little rude, and made me feel unsteady if she was working on my dog.”

Uneven or incomplete grooming(2 mentions)

“grooming was uneven and choppy on both dogs”

Poor handling of complaints or customer service(2 mentions)

“they didn't offer anything to try and make it right”

Reported safety or health incidents after grooming(2 mentions)

“she was completely fine beforehand. Immediately after, she was in visible pain, shaking, and struggling to walk.”