Plano facilities
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Ms Kitty's Pet Concierge

6000 Columbus Ave, Plano, TX 75024

4.9
54 Google reviews
Accepts puppiesMedication adminGrooming

Overview

Ms. Kitty's Pet Concierge is a pet care facility in Plano, TX offering dog boarding, doggie daycare, puppy daycare, dog walking, pet sitting, and grooming services. They provide medication administration for pets and specialize in senior pet care, with a tagline focused on a 'POO FREE LIFE' and pet waste management solutions.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Extras

Senior dog accommodations
Owner operated

What Reviews Say

51 reviews analyzed

Ms Kitty’s Pet Concierge is highly regarded for its personalized, 'home-away-from-home' feel and exceptional communication through frequent photo and video updates. Clients particularly praise Christina's ability to handle medical needs like insulin shots and her flexibility with scheduling. While one serious 1-star review noted a failure in following specific hydration instructions and unannounced staff changes, the overwhelming majority of customers report high levels of trust and pet happiness.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Communication
5.0
Drop-off / pickup
5.0
Value
4.9
Facility
4.8
Safety
4.5

People love

Photo/Video Updates(18)Medical/Senior Care(7)Flexibility(6)

Staff shoutouts

Christina(24 mentions)Sara

Worth noting

Unauthorized staff entry and neglect of specific medical/hydration instructions

“The cat's sink was turned off... Her just in case water bowl had 2 tablespoons of dirty water left in it... We were not informed that anyone other than Christina would be coming in our house.”

Communication regarding sub-contractors/helpers

“If that is the case, she should have conveyed our instructions to them.”

Owner replies to 100% of reviewswarm tone12 repeat customers

Top Rated

4.9 stars from 54+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 54 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.9/ 5
Amenities3 of 14
Reviews54
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Contact facility for pricing

Contact

Visit Website+1 972-853-1088Get directions to 6000 Columbus Ave, Plano, TX 75024

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