Musbro Kennels Ranch House Inc
183 NY-303, Orangeburg, NY 10962
Overview
Musbro Kennels is a full-service kennel in Orangeburg, NY offering boarding and doggy daycare with heated/air-conditioned suites with access to 25-foot fenced runs. The facility features a large 100x150 foot K9 turf play yard for group play and accepts dogs and cats with required vaccinations including rabies, distemper, and bordetella. Pricing starts at $65/night for boarding and $30/day for daycare, with multi-dog discounts available.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella, Feline Rabies, Feline Distemper, Feline Leukemia (outdoor cats)
Policies & Details
Hours & Billing
Care & Play
Extras
What Reviews Say
109 reviews analyzedMusbro Kennels is a highly popular family-run dog care facility with an overwhelmingly positive reputation - the vast majority of the 109 reviews are 5-star ratings praising the friendly staff, happy dogs, and reliable services. However, there are serious red flags: a detailed 1-star review describes a dog being injured and neglected during a 2-week stay, and several reviews criticize the owner's rude demeanor. While most customers report excellent experiences with dogs eagerly anticipating visits and returning happy and tired, prospective clients should be aware of these isolated but significant concerns about safety and owner communication.
People love
Staff shoutouts
Worth noting
Dog injured during boarding - paw was red, raw and missing patches of skin, staff didn't notice
“When my boyfriend went to pick her up after we returned, he immediately noticed how skinny she looked and also that she was badly limping. The staff said nothing about an injury, claimed they never noticed anything”
Owner extremely rude and defensive when customer raised concerns
“He was extremely rude, defensive, condescending and spoke over me the ENTIRE conversation”
Dog segregated/isolated for entire 2-week stay
“He told me that our dog was kept SEGREGATED from all of the other dogs the ENTIRE 2 WEEKS she was there because she was 'new'”
Deposit not refunded when trip cancelled
“This place is stealing my deposit! I had to cancel a trip and this place will not refund a deposit I left for my dog in Aug.”
Husky shaved completely against breed recommendations
“she came out completely shaven except her head, i've never seen a husky completely shaven. it's known you shouldn't shave husky's entire coat”
Owner temperament/communication issues(3 mentions)
“The owner is a complete hot head. If he treats humans this way, I'm afraid of what he would do to our dogs.”
Inflexible policies (deposits, pickup times, cancellations)(2 mentions)
“Beware, pick up is at 12.00pm, and if you arrive at 12.05 late fee of $55 will be applied.”
Inconsistent grooming quality(2 mentions)
“when we went to pick her up we paid $178 and she came out completely shaven except her head”
Top Rated
4.6 stars from 114+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 114 reviews.
At a Glance
Pricing
Boarding
$65–$175/night
Daycare
$30–$95/day
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