Southern Paws Pet Lodge

Dog returned visibly smaller with weight loss, food not returned

“When I received my dog back he looked like a different dog and not in a good way, he was way smaller like he had not been eating his normal portions of food when I left a band new bag of food with him, not to mention I received no food back”

Dogs developed respiratory illness (cough/wheezing) during stay

“Even though vet papers and shots are required for stay all of our dogs got wheezing and a cough”

Poor grooming results - hair hacked off, over-cutting

“They just hacked all my dogs hair off, he's a poodle mind you, they did no design, cut, or style just literally hacked it all off”

Food not returned to owners after boarding(2 mentions)

“not to mention I received no food back”

Strict/unnecessary rules and requirements

“There were too many requirements that other dog boarders don't require including additional vaccines that most don't need”

Poor customer service and rushed interactions(2 mentions)

“every time I called to check on my dog, I was always rushed off the phone only being told, oh he's ok”