Albany facilities
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Muttz Dog Lounge

1814 Central Ave, Albany, NY 12205

4.9
23 Google reviews
Cage-freeOutdoor yardGroomingTrainingClimate controlledOnline booking

Overview

Muttz Dog Lounge is a cage-free indoor dog daycare and play facility in Albany, NY operated by Heather Hauf (licensed vet tech) and Patrick Nelson. They offer dog daycare ($50-51.50/day), private play dates ($25/hour), dog birthday parties, grooming, and training. The climate-controlled facility accommodates up to 10 dogs with requirements for current vaccinations and spay/neuter status.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 10 dogs

Required vaccinations: Rabies, DHPP, Bordetella

Policies & Details

Care & Play

Group play
Solo play
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required unless under 12 months of age

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

23 reviews analyzed

Muttz Dog Lounge receives overwhelmingly positive reviews with a 5.0 average rating across 23 reviews. Customers praise the attentive, personalized care where staff stays with dogs throughout the day (unlike cage-based facilities), provides regular photo/video updates, and offers effective training. The main concerns are a single incident where a dog broke through fences (leading to dismissal) and one complaint about assessment timing. Staff members Heather, Patrick, and Ron are frequently mentioned by name with high praise, particularly for training results. The owner responds to every review professionally and warmly.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Communication
5.0
Drop-off / pickup
5.0
Safety
4.5

People love

Staff provides text/picture/video updates throughout day(3)Attentive, personalized care - staff stays in room with dogs(3)Dogs come home happy and tired from playing(3)Knowledgeable, effective training (especially leash pulling)(4)Clean, cozy, cage-free environment(3)Staff noticed health issues (UTI) and alerted owner

Staff shoutouts

Heather(10 mentions)Patrick(9 mentions)Ron(5 mentions)

Worth noting

Dog broke through two fences during stay, creating safety concerns

“your dog broke through two fences during his stay, which raised safety concerns for us and his well-being”

Only 2 workers with all the dogs - potential safety/attention concern

“There is only 2 workers here with all the dogs, that also may not be the safest”

Assessment period too short / dog dismissed too quickly

“I dont feel like they gave my dog enough time before telling me I cant bring him anymore”

Owner replies to 100% of reviewsprofessional tone8 repeat customers

Top Rated

4.9 stars from 23+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 23 reviews.

At a Glance

Google rating
4.9/ 5
Review scoreInsufficient topic coverage
Amenities6 of 14
Reviews23
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Max capacity

10 dogs

Pricing

Daycare

$50–$51.5/day

Contact

Visit Website+1 518-738-2124Get directions to 1814 Central Ave, Albany, NY 12205

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