North Portland Club K-9

Dog not fed for 10+ hours during daycare

“They did not feed her for 10+ hours, and did not tell us until we asked them the day after.”

Potential discrimination based on disability

“I'm a wheelchair-abled person with a service dog. I called to learn if the self-serve dog bathing stalls were accessible. They aren't and they offered to make no accommodations.”

Manager accused of discrimination

“Manager discriminates.”

Poor customer service and billing dispute

“She actually ran my card WHILE I was disputing the charges... it was to tell me that no one who was there that day 'recalled ever speaking to me.' Like I was lying.”

Facility smell issues

“Smells like pee.”

Pricing concerns - perceived as expensive(4 mentions)

“More expensive than other options in the area.”

Reservation difficulty / limited availability(3 mentions)

“You have to book days in advance because they get booked quickly. I can no longer do a walk-in.”

Shortened hours affecting pick-up flexibility

“The shortened hours mean extra boarding nights when I really just need an extra 15 to 30 minutes to accommodate unpredictable traffic.”