Andover facilities
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Northcliff Kennels

40 Brighton Rd, Andover, NJ 07821

4.9
69 Google reviews
Staff overnightOutdoor yardAccepts puppiesMedication adminGroomingClimate controlled

Overview

Northcliff Kennels is a family-owned pet boarding and grooming facility operating since 1973 in Andover, NJ. Located on a private, shady country lane, they offer dog and cat boarding with 52 individual rooms, indoor/outdoor runs, air-conditioned/heated accommodations, and a walk and play service. The facility also provides grooming services and a Pet Limo transport service for Bergen, Essex, and Morris counties.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 52 dogs

Required vaccinations: Rabies, DHLP, Canine Cough, Distemper, Feline Leukemia

Policies & Details

Hours & Billing

Drop-off hours:9:00AM-4:00PM
Pick-up hours:9:00AM-4:00PM

Care & Play

Solo play
Comfort items allowed
Feeding policy:Owner provides food or house food available

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Senior dog accommodations
Owner operated

What Reviews Say

66 reviews analyzed

Northcliff Kennels receives overwhelmingly positive reviews with 65 out of 66 reviews being 5-star ratings. The facility is praised for its caring, personalized approach where staff remember individual pets' personalities and needs. Owners Pam and Chuck are frequently mentioned as exceptional, and customers consistently highlight the clean facilities, excellent communication (including photo updates), fair pricing, and the peace of mind knowing their dogs are well-cared for. The single 1-star review citing cleanliness issues appears to be an outlier against years of consistent positive feedback from loyal, long-term customers.

Dog happiness
5.0
Staff
5.0
Safety
4.9
Communication
4.9
Cleanliness
4.8
Facility
4.8
Drop-off / pickup
4.8
Value
4.7

People love

Exceptional staff care and personalization(28)Clean facilities(12)Peace of mind/trust(15)Long-term relationships/loyalty(14)Great grooming services(8)

Staff shoutouts

Pam(18 mentions)Chuck(16 mentions)

Worth noting

Filthy facility conditions (office, bathroom)

โ€œFilthy place. Filthy office. Filthy bathroom. Cheap and filthy.โ€

Top Rated

4.9 stars from 69+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 69 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.9/ 5
Amenities6 of 14
Reviews69
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Max capacity

52 dogs

Pricing

Contact facility for pricing

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