On Paws Professional Pet Services

On Paws Professional Pet Services maintains an exceptional 4.9/5 average across 118 reviews, with overwhelming positive feedback highlighting their outstanding communication (photo updates after every visit), genuinely caring staff, and reasonable pricing. The facility excels at making pets happy - dogs are described as excited to arrive and tired/happy when picked up. A single isolated complaint about a staff member doing bare minimum was addressed professionally by the owner, who improved hiring and training processes. With 94 reviews mentioning repeat business or multi-year relationships (including one client for 8 years), this is a highly trusted local pet care provider. The owner responds to 100% of reviews within approximately 1 day with professional, warm, and personalized responses.