Pampered Paws Hotel and Spa

Physical mishandling of an animal

“The groomer ( Dan) dragged my dog across the floor while I and my husband stood there horrified.”

Retaliatory behavior regarding reviews

“His initial response was defensive & tied future boarding services to whether I removed my review. Because my dog was still in their care... I chose to remove the review to avoid further tension.”

Health and contagion management

“During one boarding stay, my dog developed kennel cough... On a separate occasion, my dog also developed conjunctivitis.”

Breed discrimination

“apparently huskies are banned. Weird discrimination to enforce”

Scheduling/Customer Service

“I thought that after using their services for over 2 years, they would be respectful and offer me a better time for an appointment. This response was the opposite of helpful.”