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Spring Creek Kennel & Cattery

Name: Spring Creek Kennel & Cattery
Address: 9279 Campo Rd, Spring Valley, CA 91977, Spring Valley, CA, 91977, US
Telephone: +1 619-463-1722
Rating: 4.7

9279 Campo Rd, Spring Valley, CA 91977

4.7

200 Google reviews

Grooming

Overview

Spring Creek Kennel & Cattery is a family-owned facility in Spring Valley, CA, serving the San Diego area since 1983. They offer overnight boarding for dogs and cats, daycare services, and bathing/grooming. The facility has been recognized by the San Diego Union Tribune as best for pet boarding, grooming, and daycare in 2014 and 2015.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Extras

Owner operated

What Reviews Say

186 reviews analyzed

Spring Creek Kennel & Cattery is highly regarded for its clean facilities, affordable pricing, and specialized care for senior or anxious pets. Customers frequently highlight the dog swimming pool and the attentive nature of the manager, Manda. While sentiment is overwhelmingly positive, a few outliers mention unexpected mandatory play fees and a specific negative interaction with a staff member named Kelly.

Cleanliness

4.9

Dog happiness

4.8

Staff

4.7

Value

4.7

Facility

4.6

Safety

4.5

Drop-off / pickup

4.5

Communication

4.2

People love

Swimming Pool(6)Senior/Anxious Pet Care(12)Affordability(10)

Staff shoutouts

Manda(6 mentions)Desiree(3 mentions)CristinaElizabeth

Worth noting

Alleged flea infestation

“My dog had a great time here but he got fleas!!!!! Now my house has fleas.”

Health risk allegation

“HORRIBLE AND PUTS YOUR DOGS HEALTH AT RISK”

Hidden or mandatory fees(3 mentions)

“The mandatory play time fee shouldn't be announced as you are dropping off your dog.”

Sunday/Holiday closure inconvenience(2 mentions)

“My only complaint is that they are closed Sunday, meaning if you are going on a weekend trip you have to pick up Monday and I feel they do that to force people to pay for an extra day.”

Rude staff interaction (Kelly)

“This week I had an awful interaction with Kelly... Her tone was so rude and condescending.”

Owner replies to 45% of reviewswarm tone24 repeat customers

Top Rated

4.7 stars from 200+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 200 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.6/ 5

Amenities1 of 14

Reviews200

Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Contact facility for pricing

Contact

Visit Website +1 619-463-1722 9279 Campo Rd, Spring Valley, CA 91977

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