Pappy's Pet Lodge - Roanoke
4054 Haslet Roanoke Rd, Roanoke, TX 76262
Overview
Pappy's Pet Lodge is an award-winning pet care facility with over 20 years of experience and 7 locations in the DFW Metroplex. They offer boarding, daycare, grooming, pet sitting, and training services with webcam access at most locations. The facility requires all dogs to be at least 4 months old with current vaccinations including Rabies, Distemper/Parvo, and Bordetella (every 6 months), and enforces a spay/neuter policy for dogs 6 months and older.
Amenities & Policies
Required vaccinations: Rabies, Distemper/Parvo (DPHHC), Bordetella (Kennel Cough)
Breed restrictions: Cane Corso
Policies & Details
Hours & Billing
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
241 reviews analyzedPappy's Pet Lodge exhibits a polarizing reputation with high-quality grooming services and friendly front-desk staff contrasted against severe safety failures. While many regular clients praise the facility for its webcams and socialization, there are critical red flags regarding a lost dog, physical injuries, and instances of pets being left in unsanitary conditions. Management appears responsive to feedback, often providing detailed explanations, but recurring themes of communication breakdowns and health issues suggest inconsistent operational oversight.
People love
Staff shoutouts
Worth noting
Lost dog incident
“OUR PET WAS LOST FOREVER BY PPP... they didn’t notify us of her disappearance for more than 24 hours.”
Severe physical injury (Amputation)
“Our 80 lb greyhound got his tail COMPLETELY CUT OFF when their door slammed on it!”
Unexplained injuries/burns
“I TOOK HIM TO HIS VET AND SHE SHAVED THE AREA AND CLEANED IT AND CONFIRMED HE WAS ACTUALLY BURNED.”
Neglect of basic needs (Food/Water)
“he only had water like half the time, and there were two times that I noticed he had puked a bunch of bile... he wasn't fed 2 out of the 4 days.”
Health issues (Bordatella/UTI/Sickness)
“the last two times my dog came home sick with Bordatella like symptoms.”
Hygiene/Smell
“My little chihuahua had a shirt on which was completely soaked and smelled like pee. Which he laid in all week.”
Billing/Pricing transparency
“They tell you $37 a night but then when you pick up it's $68... OUT RIGHT ROBBERY!!”
At a Glance
Min puppy age
4 months
Pricing
Boarding
$46–$95/night
Daycare
$22–$31/day
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