Paradise Pet Resort & Spa

Severe medical neglect and unsanitary conditions in cat boarding

“we noticed multiple large pools of dried bloody vomit in the cat condo above our cat’s condo... leaked down into my cat’s condo about an inch away from his food and water bowls.”

Physical injuries/cuts sustained during stay

“2 of my dogs has cuts/gash that wasn’t present on drop off.”

Dogs left in waste due to staff fear/inability to handle

“they were left sitting in the feces and urine with minimal care... would not allow us to put a leash around them.”

Feeding instructions not followed(4 mentions)

“They returned 4 containers of wet food to me. So my dog went without food for 4 nights!”

Lack of grooming services despite 'Spa' name(5 mentions)

“They need to remove the name “Spa” from the name... NO spa treatments at all!!!”

Poor communication regarding medical issues or behavior(6 mentions)

“I noticed an open cut on my dogs back foot, nobody told me about this.”