San Rafael facilities
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Park-A-Pup San Rafael

58 Gary Pl, San Rafael, CA 94901

4.8
142 Google reviews
Outdoor yardGroomingClimate controlledOnline booking

Overview

Park-A-Pup is a dog boarding and daycare facility with two locations in Marin County (San Rafael and Novato). The San Rafael location offers dog boarding and daycare with all-day play-groups in indoor/outdoor areas. The Novato facility is a 12,000+ SQFT temperature-controlled indoor facility with a K9 turf field. They require a free daycare trial day for new dogs, current vaccinations including DHPP, Bordetella and Rabies, and dogs over 1 year must be spayed/neutered.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Distemper/Parvo, Bordetella (Canine Cough), Rabies

Policies & Details

Hours & Billing

Drop-off hours:7:30am-9:30am
Pick-up hours:4pm-6pm
Late pick-up fee:$39 (afternoon pick-ups charged daycare fee)
Billing method:Per night

Care & Play

Group play
Daily updates — Paid ($2 photo request)
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required if over 1 year old
Temperament test fee:Free

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — $5 per dog when sharing a kennel
Owner operated

What Reviews Say

135 reviews analyzed

Park-A-Pup is highly regarded for its exceptionally affectionate staff who provide personalized care and detailed 'report cards' that give owners peace of mind. While the San Rafael facility is noted as being older and occasionally prone to heat issues compared to their newer Novato location, the value for money—including complimentary baths—remains a major draw. A single high-severity historical report of a dog death exists, though the owner provides a detailed, professional rebuttal regarding the circumstances.

Staff
4.9
Value
4.9
Dog happiness
4.8
Communication
4.7
Drop-off / pickup
4.5
Cleanliness
4.2
Facility
3.8
Safety
3.5

People love

Staff affection and recognitionReport cards and photosValue and perks

Staff shoutouts

Paul(4 mentions)Alex(2 mentions)Amelia(2 mentions)Anna

Worth noting

Dog death during boarding

“Our dog died at this kennel in 2019. Perfectly healthy 10 year old dog... they found our dog dead in the morning.”

Dehydration concerns

“My dogs aren’t given enough water despite being outside all day. Every time I pick them up, they would go through a full water bottle.”

Facility condition (San Rafael)

“The appearance of the building seemed old, dirty and disorganized.”

Heat/Sun exposure

“My dogs seemed overheated when I picked them up... it can get pretty hot in San Rafael sometimes.”

Owner replies to 65% of reviewsprofessional tone22 repeat customers

Top Rated

4.8 stars from 142+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 142 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.4/ 5
Amenities4 of 14
Reviews142
Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

Boarding

$50–$60/night

Daycare

$39/day

Contact

Visit Website+1 415-453-5234Get directions to 58 Gary Pl, San Rafael, CA 94901

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