San Rafael facilities
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Planet Canine

1123 Francisco Blvd E, San Rafael, CA 94901

4.7
47 Google reviews
Cage-freeOutdoor yardPool / water playSmall dog areaAccepts puppiesMedication admin

Overview

Planet Canine is a small, owner-operated dog daycare and boarding facility in San Rafael, CA, founded in 1994. The facility accommodates up to 25 dogs and emphasizes a pack-based approach where dogs spend up to 8 hours daily playing together in supervised groups, with separate sleeping accommodations for boarding dogs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 25 dogs

Required vaccinations: Rabies, DHLPP, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7am-11am
Pick-up hours:3pm-7pm

Care & Play

Group play
Comfort items allowed
Feeding policy:House food available

Requirements

Spay/neuter policy:Required at 6 months

Extras

Owner operated

What Reviews Say

51 reviews analyzed

Planet Canine is highly regarded for its genuine 'second home' atmosphere, with numerous long-term clients praising the staff's ability to handle high-energy dogs and provide medical care at no extra cost. While a serious incident involving a temporary staff member's inappropriate behavior was reported, the owner took immediate action by terminating the employee. Overall, the facility excels in dog socialization and transparency through frequent video updates, resulting in dogs that return home 'happy and tired.'

Dog happiness
5.0
Value
4.9
Staff
4.8
Drop-off / pickup
4.8
Communication
4.7
Facility
4.5
Safety
4.2
Cleanliness
4.0

People love

High Dog Engagement/Exercise(12)Video/Photo Updates(5)Medical/Special Care(4)

Staff shoutouts

Jordan(4 mentions)Steve(4 mentions)James(3 mentions)

Worth noting

Inappropriate staff behavior/Harassment

โ€œone of the employees... has made inappropriate and uncomfortable remarks to her โ€” including asking for her number and making personal comments about her appearance.โ€

Communication/Organization inconsistencies

โ€œThey are very disorganized. You speak to one person & get an answer. And a day later you get a completely different answer.โ€

Supervision concerns

โ€œThey also leave your dogs unattended for extended periods of time... My pup... is apparently not allowed back to their facility because she dug up their turf.โ€

Owner replies to 100% of reviewsprofessional tone14 repeat customers

Top Rated

4.7 stars from 47+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 47 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.6/ 5
Amenities6 of 14
Reviews47
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Max capacity

25 dogs

Min puppy age

3 months

Pricing

Contact facility for pricing

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