Richmond facilities
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Parkland Kennel

615 Pitts Rd, Richmond, TX 77406

4.6
120 Google reviews

Overview

Parkland Kennel is a boarding facility located in Richmond, TX. The website is currently under construction with minimal information available - visitors are directed to call or email for service details, rates, and other inquiries. The facility operates Monday through Friday 7am-6pm, Saturday 7am-1pm, and Sunday 3pm-6pm.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

120 reviews analyzed

Parkland Kennel is highly regarded by a loyal base of long-term clients who praise the indoor/outdoor kennel runs and the staff's genuine affection for the dogs. While the majority of reviews highlight dogs being 'excited to arrive,' there is a significant cluster of 1-star reviews regarding a specific 2020 incident involving a lost dog (Cheddar) and occasional friction regarding Sunday pickup hours. Overall, the facility excels in grooming and providing a high-energy environment for regular daycare attendees.

Dog happiness
4.8
Staff
4.7
Value
4.6
Facility
4.5
Communication
4.3
Cleanliness
4.2
Drop-off / pickup
3.8
Safety
3.5

People love

Indoor/Outdoor Run Access(4)Excitement upon arrival(12)Grooming Quality(6)

Staff shoutouts

Kelli(5 mentions)Lisa(4 mentions)Cynthia

Worth noting

Lost dog incident (Cheddar)

“This is the place that lost a dog named Cheddar within 4 hours of him being there. They apparently removed his collar too.”

Allegations of neglect/improper feeding

“My dogs were no fed properly. Asked for two feedings a day received only one... My older dog is scarded to even go to this place.”

Operating hours and staff attitude during pickup(2 mentions)

“I had no idea that pick up was 3pm-6pm as I had never been informed this at drop off... The manager came down with the biggest attitude.”

Lack of exercise/activity vs expectations(2 mentions)

“what they got was put into a kennel & only 2 breaks in a 6 hour time. BEWARE.”

Owner replies to 65% of reviewswarm tone22 repeat customers

Top Rated

4.6 stars from 120+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 120 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.3/ 5
Amenities0 of 14
Reviews120
Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

Contact facility for pricing

Contact

Visit Website+1 281-342-0852Get directions to 615 Pitts Rd, Richmond, TX 77406

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