Parkwood Pet Resort Locust Point

Medical Negligence/Health Monitoring

“my four month-old Westie was boarding here and they almost let him die of pneumonia. If I had not picked up my dog early and taken him for $400 emergency vet care, he'd be dead.”

Facility Maintenance/Sanitation

“Rusted cages are also an issue that the owner doesn't want to fix... facility smells of dog piss and feces as soon as you pass that back lobby door.”

Grooming Reliability(2 mentions)

“We had a 1:00 appointment and were told the groomer was in traffic... At 1:40, the groomer still wasn't there.”

Tour Availability

“Called to tour the facility and was told 'it has been absolute craziness today and it would be better to do so another day.' It is like they are discouraging you from touring.”

Staff Professionalism (Human Interaction)(2 mentions)

“The staff member made a rude comment in return and hung up on me.”