Paw Commons Pet Resort & Training Center - Bay Park

Hygiene and sanitation concerns

“My dog came home with dried urine and feces stuck to his belly and paws... It took me an hour to fully bathe and brush him out.”

Health/Illness (Kennel Cough)

“We took our dog there for a meet and greet on Friday and now she has kennel cough.”

Inadequate supervision/staffing

“There were piles of urine and feces left in play areas, dogs running through them, and periods where dogs were not actively supervised.”

Pricing and Hidden Fees(6 mentions)

“The additional daily fee to have someone watch your dog, plus mandatory insurance, plus an additional fee if you can’t pick up by 1pm... has you spending more than twice what you should.”

Grooming Quality/Communication(5 mentions)

“I specifically told them to call me if they intended to take him down to bare skin... They absolutely skinned him.”

Facility Environment (Shelter-like/Smell)(4 mentions)

“The facility is set up like an animal shelter. The standard 'suites' are kennels with plastic doors and are not soundproof.”