Paw Commons Pet Resort & Training Center - Hillcrest
3915 9th Ave, San Diego, CA 92103
Overview
Paw Commons Hillcrest is a pet resort and training center in San Diego offering dog boarding, daycare, grooming, and training services. Established in 2001, the facility features climate-controlled private suites, outdoor play areas with splash pools, separate yards for small and large dogs, and password-protected webcams for pet parents to monitor their dogs. The facility requires vaccinations including Rabies, DHLPP, Bordetella, and Leptospirosis, and dogs over 7 months must be spayed or neutered to participate in group play.
Amenities & Policies
Required vaccinations: Rabies, DHLPP, Bordetella, Leptospirosis
Policies & Details
Hours & Billing
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
339 reviews analyzedPaw Commons Hillcrest is highly regarded for its attentive staff and ability to tire out high-energy dogs, with specific praise for their 'report cards' and webcam features. While the facility excels at handling anxious rescues and providing high-quality grooming (specifically via Cassie), some customers find the pricing structure and recent increases to be a deterrent. A few isolated incidents regarding scheduling errors and a serious equipment/dog mix-up highlight occasional operational lapses despite an overall stellar reputation.
People love
Staff shoutouts
Worth noting
Handled wrong dog/Safety breach
“Out she comes with my anxious dog on a leash in one hand and another unfamiliar dog - angry, growling, lunging... wearing my second dog's harness and leash.”
Health/Contagion (Kennel Cough)
“Had to take my English Bulldog to the vet after picking him up and get antibiotics... concerned that other dog families were not notified of respiratory disease.”
Pricing and 'Nickel and Diming'(8 mentions)
“They won’t let you use the paw pass you pay hundreds for if you board so you pay for daycare on top of boarding.”
Grooming inconsistencies/Breed knowledge(4 mentions)
“This breed has a special type of coat that shouldn’t be cut short... they ended up cutting off much more of his coat than I requested.”
Scheduling/Appointment errors(3 mentions)
“My girlfriend... arrived to Paw Commons to be told the dreaded news of 'you don’t have an appointment'.”
Top Rated
4.7 stars from 341+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 341 reviews.
At a Glance
Pricing
Boarding
$72–$94/night
Daycare
$40–$52/day
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