Paw Commons Pet Resort & Training Center - Scottsdale

Medical neglect and lack of veterinary transport

“when she got an ear infection at your location, you failed to take her to her vet which is literally five mins away... what is the purpose of the mandatory $4 daily charge”

Discrepancy in food/medication management

“I don’t think my dog has made it an entire stay without them calling me and telling me that she’s out of food... I know how much food I pack.”

Billing and Hidden Fees(4 mentions)

“The online booking is confusing... will charge you the most expensive package when you pick up your pet. I got over charged at least $100 both times.”

Grooming Quality Consistency(3 mentions)

“Groom was sub par, lots of long hairs still left on her and choppy/uneven cut in certain areas.”

Webcam Reliability(3 mentions)

“The online “webcam” never works or the dogs are not outside which makes no sense with the platinum package.”