Paw Paradise, LLC

Poor hygiene/neglect during boarding - dog returned with crusted eyes, sticky body, poop in fur

“I picked my dog up after being there a week, and he his eye were covered in crust, his body was sticky, poop and mattes of hair on his back legs.”

Communication breakdown regarding holiday hours causing customer to miss drop-off

“On Monday before Thanksgiving I called verified shot records and made time arrangement to drop off my pet. When i arrived just before scheduled time I was not able to board my pet as they had closed hours earlier due to the holidays, I had been given the wrong hours over the phone.”

Communication issues - unanswered phone calls and Q&A(4 mentions)

“When you have called numerous times. Went there during business hours and calked and no one responds.”

Inconsistent holiday/business hour information

“I was later told that they actually closed at noon (and later told that they closed at 10am)”