Paw Pleasers Pet Resort
340 Felmet Rd, Flat Rock, NC 28731
Overview
Paw Pleasers Pet Resort is a full-service pet boarding facility located in Flat Rock, North Carolina, near Hendersonville. Owned and operated by Becky and Patrick Flynn, they offer overnight boarding for both cats and dogs in a professional, clean, and low-stress environment. New clients must complete registration forms and provide current shot records.
Amenities & Policies
Required vaccinations: current shot records, proof of current shot records
Policies & Details
Extras
What Reviews Say
144 reviews analyzedPaw Pleasers Pet Resort receives overwhelmingly positive reviews with 95% 5-star ratings. Customers praise the caring staff (Patrick and Becky), clean facility, excellent communication with photo updates, and the obvious love shown to pets. Many customers are loyal for 5-10+ years. However, there are serious red flags: one devastating incident where a dog escaped and died after being hit by a car, with allegations that owners didn't adequately search and lied about prior escape incidents. Additionally, some concerns about pricing and one report of a stressed dog. The single 1-star review details a traumatic experience that raises significant safety questions about the facility's security and responsiveness to emergencies.
People love
Staff shoutouts
Worth noting
Dog escaped from facility and was hit by car, resulting in death
“My 5 1/2 year old dog supposedly jumped a fence. She was hit by a car overnight and died.”
Owners allegedly lied about previous escape incidents
“Within 48 hours of hearing this...Someone responded asking us if it was Paw Pleasers she escaped from. We found out that a dog escaped from the kennel just 3 months prior.”
Owners allegedly did not adequately search for missing dog
“They never went out and walked through the woods never made a serious effort.”
Pricing concerns - expensive with extra fees(3 mentions)
“Very expensive for a day. They add extra if you pick up after 12. Makes it difficult for a 1 day trip.”
Dog stress/anxiety during stay
“My dog was just there one night and seemed really stressed when we got her.”
Perceived decline in friendliness over time
“They keep raising their rates and just not as friendly as they use to be.”
Top Rated
4.9 stars from 147+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 147 reviews.
At a Glance
Pricing
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