Paws In Play Canton
14 Springdale Ave, Canton, MA 02021
Overview
Paws In Play Canton is a dog daycare and boarding facility located in Canton, MA. The website provides minimal information beyond the business name, phone number (781-821-0500), and social media links, stating they offer both dog daycare and boarding services.
Amenities & Policies
What Reviews Say
67 reviews analyzedPaws In Play Canton enjoys overwhelmingly positive reviews from devoted long-term customers who praise the staff's genuine love for dogs and the facility's ability to wear out high-energy pups. However, several 1-star reviews raise legitimate concerns about transparency (no facility tours allowed), hygiene issues, and safety during pickups. The owner responds to all reviews but can be defensive when addressing critics, occasionally revealing contentious interactions with former customers. The facility excels in dog happiness and staff friendliness but receives mixed marks on transparency and safety communication.
People love
Staff shoutouts
Worth noting
No facility tours allowed - policy prohibits owners from ever seeing play areas
“The play area where your 3yr old will spend all of his days cannot be seen... Paws in Play has a policy that no owner can view the play area, EVER.”
Dog picked up smelling of urine/poor hygiene
“The first time we picked her up, she smelt horrible!!! We had to give her a bath right away... The last time we brought her home, she smelt of urine.”
Dog behavioral issues allegedly learned at facility
“My dog also clearly learned behavioral issues from attending PawsnPlay.”
Dog expelled after alleged bite incident with limited documentation
“After an apparently an unprovoked incident I was told this wasn't a good fit...no documentation, no proof, no real explanation”
Safety concern during drop-off - dogs ran into street
“They once again did not leash them and they ran into the middle of the street and nearly got hit by a car.”
No facility tours allowed(4 mentions)
“Why you ask? They say to protect the dogs. Ok. Why do the dogs need protection from Humans?”
Dog hygiene/smell upon pickup(2 mentions)
“she smelt horrible!!! We had to give her a bath right away”
No dog cameras(2 mentions)
“The only thing I wish they had was a dog camera for the daycare so owners can log in and check on their babies!”
Staff training concerns
“Every time we picked her up, staff did not know how to put on her harness or collar. There is no level of basic training for employees clearly.”
At a Glance
Pricing
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