Paws N Pals - Daycare Grooming Boarding

Dog returned with unexplained injuries/sores

“she had many nasty looking sores on her body... Not going back, in her 8 years with me she has never developed a sore of any kind”

Dog returned in poor condition after long boarding (19 days)

“She was wet, dirty, and so stink. I asked how could they allow her to be like this in this heat?”

Alleged mistreatment and injury during boarding

“he has a massive lump, missing fur and bleeding a bit on his hind side”

Too many dogs overwhelming pets

“they normally have 40-60 dogs a day and when i picked my dog up he seemed overwhelmed”

Unexpected fees/billing issues(2 mentions)

“they added 50$ after hour fee on top if the 27$ i was supposed to pay 77$ for 3 hours”

Communication gaps about services(2 mentions)

“they offered to give him his Kennel Cough vaccine... without telling me that it takes two weeks to build immunity”

Lengthy application/intake process(3 mentions)

“they make you go through an overly long application process and bring them in for a multiple hour 'test'”

Lack of updates during boarding stays(2 mentions)

“We never get any contact until we pick him up”