Paws Up Grooming Boarding Training

Physical injuries and behavioral changes after boarding

“both of their faces were scratched up pretty bad, one had a hole completely through his ear and they had tears inside their mouths that were bleeding. They are acting scared and timid.”

Unresponsive management regarding injuries/property damage

“I cannot reach the owners to find out what happened... after they damaged all of my Tesla center caps and then lost one, they still have not replaced them.”

Communication and Phone Responsiveness(3 mentions)

“It was difficult to even get scheduled since no one answers the phone or returns voicemails.”

Parking and Accessibility(3 mentions)

“A thousand cars in the very small lot in front of a house... You literally can't even park.”

Strict/Archaic Documentation Requirements

“she told him they would not take them because we did not have the actual rabies certificate.”