Risinger Veterinary Hospital

Overnight death of pet without proper monitoring or follow-up

“We got a call the next morning saying he didn't make it through the night. He died alone.”

Pet death during routine surgery with alleged lack of compassion

“We woke up Wednesday morning to find her dead. The large amount of blood that came from her mouth... the complete lack of sympathy that we received.”

Refusal to help dying emergency pet

“they told me sorry I had to take him to Rockwall because none of the vets or techs wanted to stay to help.”

Misdiagnosis leading to pet death

“they treated with expensive medication and said there is hope and less than an hour later my kitten died”

Long wait times despite walk-in system(28 mentions)

“They are very busy so wait time for walk-ins is about 2 hours”

High prices / expensive services(22 mentions)

“Their prices are egregious, and they will nail you for retail on everything”

Rude front desk staff(12 mentions)

“Front office girls are not friendly. They charge you 100 dollars and tell you to wait in car.”

Pushed unnecessary tests/treatments(8 mentions)

“She kept selling and selling unnecessary tests. She wanted to treat my dog for deworming and heart guard meds.”