Pawsh Dog House

Dogs left overnight without potty breaks - no supervision from 6:30pm-7am

“Dogs are left overnight without being taken out to potty before closing at night. Stated from a couple of staff members. From 6:30pm-7am there is no supervision.”

Dog bitten by another dog during daycare - injury not promptly reported

“My dog came back to me injured. They said another dog jumped over a wall and bit her while she was in the arms of staff member.”

Small dogs not separated from large dogs - resulting in injury

“We explained... small dogs were separated from large dogs... when I picked her up, she was in a small room right behind the front desk with ALL sizes of dogs... I got her home and found a big gash in the middle of her back.”

Dog boarded returned with multiple puncture wounds from bites, not reported

“My dog boarded here recently... we got home noticed a couple wounds on him... they found even more puncture wounds on him from being bitten by another dog... they would not tell me my dog was bitten multiple times.”

Severe grooming injury - deep cut on dog not reported to owner

“My 3 pound 8 year old teacup poodle has a severe 2 inch cut (down to the muscle)... they were 'surprised.' I am horrified at the fact they sliced her leg open and didn't bother calling us.”

Employee on phone while supervising dogs

“Dogs are getting pretty rough with eachother while employee is steadily on his cell phone.”

Pricing concerns - costs increased significantly(4 mentions)

“$156 before tip for a 15 pound dog is legit outrageousssss. Prices have gone up significantly since we started coming here.”

Grooming not as requested(4 mentions)

“We clearly asked them not to shave our dog, we brushed ours of before he went to the groomer and he came home shaved.”

Communication issues - lack of updates or miscommunication(3 mentions)

“They never called to tell us there was an issue except for some matting of her fur.”

Dog returned with visible issues (poop on fur, smelling bad)(2 mentions)

“My dog had dried poop on his back when we picked him up.”