Lewisville facilities
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Pawsome Pets

1425 Justin Rd, Lewisville, TX 75077

4.7
325 Google reviews
GroomingOnline booking

Overview

Pawsome Pets is a pet grooming facility in Lewisville, TX that recently added boarding services. Owned and operated by Terran, an experienced groomer with multiple industry awards since 2018, the facility offers grooming and boarding with online booking available.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

317 reviews analyzed

Pawsome Pets is a highly-regarded grooming facility particularly praised for its skill with cats, doodles, and senior pets. While the vast majority of clients report excellent results and a loving atmosphere, there are recurring tensions regarding wait times (often 4-6 hours) and pricing transparency. The owner is extremely active in responses but tends to be defensive or confrontational when addressing negative feedback.

Cleanliness
5.0
Staff
4.8
Dog happiness
4.7
Facility
4.5
Value
4.3
Safety
4.2
Communication
4.2
Drop-off / pickup
4.0

People love

Cat Grooming Expertise(12)Doodle/Large Breed Specialists(15)Patience with Anxious/Senior Pets(18)

Staff shoutouts

Donovan(9 mentions)Terran(8 mentions)Tina(7 mentions)Bri(6 mentions)Kennedy(4 mentions)

Worth noting

Medical/Injury allegation

“Ended up taking my baby to the emergency room after they irritated his eyes... paying $700 for someone else's negligence.”

Sanitation/Parasite allegation

“I sent both of my sphynx cats here and they came back with Mites in their ear.”

Long wait times(5 mentions)

“The wait was longer than expected... grooming has taken up to 6 hours.”

Pricing/Quote discrepancies(4 mentions)

“Their response said that it would now be $70-$75... when I was checking out the total pops up as $88.”

Incorrect haircut (shaved vs trim)(4 mentions)

“My dog was shaved. I specifically asked to have a light scissoring all over.”

Owner replies to 92% of reviewsAvg response: 2ddefensive tone42 repeat customers

Top Rated

4.7 stars from 325+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 325 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.5/ 5
Amenities2 of 14
Reviews325
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Contact facility for pricing

Contact

Visit Website+1 469-993-1646Get directions to 1425 Justin Rd, Lewisville, TX 75077

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