Kingston facilities
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PAWsome Resort

12 Barker Dr, Kingston, ON K7K 6L3

4.1
28 Google reviews
Cage-freeOutdoor yardPool / water playAccepts puppiesGrooming

Overview

PAWsome Resort offers cage-free boarding, daycare, and grooming services in a fully fenced property with a saltwater pool. Rates start at $50/night for boarding and $30/day for half-day daycare. Additional services include house sitting, dog walking, and pickup/dropoff within Kingston.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies12+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

28 reviews analyzed

PAWsome Resort is a home-based boarding facility highly praised by long-term regulars for its warm, family-oriented atmosphere and the personal affection shown to the dogs. However, there are significant safety concerns raised in several detailed 1-star reviews regarding dog bites, escape incidents, and a lack of immediate medical attention for injuries. While most clients report happy, tired dogs, a subset of users experienced major communication breakdowns and negligence during longer stays.

Dog happiness
4.5
Staff
4.2
Drop-off / pickup
4.0
Facility
3.8
Communication
3.5
Safety
2.5

People love

Family Environment(12)Dogs coming home tired(5)Personalized Care/Report Cards(4)

Staff shoutouts

Chrissy(16 mentions)Christina(4 mentions)

Worth noting

Dog bite incidents involving the owner's dog or other dogs in care

my dog’s single night stay included (1) getting bitten by her dog... the vet said immediate care should have included a stitch but was not possible due to delay in care

Dogs escaping the facility/property

She casually mentioned our Husky had gotten out of the house because her husband left the front door open.

Unnoticed or unreported injuries

we noticed our Jack Russell had a large deep wound on the back of his neck... The owner lady acted completely surprised, claiming she 'hadn’t noticed.'

Communication and Updates(3 mentions)

Updates were sparse and only came when we asked. She refused to acknowledge any agreement to send daily photos.

Feeding/Instructions ignored(2 mentions)

Even the treats we gave them to use—including homemade pumpkin snacks—were returned untouched, clear proof they weren't even given.

Owner replies to 96% of reviewswarm tone9 repeat customers

At a Glance

Google rating
4.1/ 5
Review scoreInsufficient topic coverage
Amenities5 of 14
Reviews28
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Min puppy age

12 months

Pricing

Boarding

$50–$55/night

Daycare

$30–$45/day

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