Peachtree Pets

Dog returned with serious health issues (ticks, eye swelling, infection, bloody vomiting/diarrhea)

“My dog came back home after a one week stay, he came home with ticks and his eye was swollen...He also came home with an infection around his mouth.”

Neglect allegations - dog not fed for 3.5 days

“Not feeding a dog for 3.5 days and letting them urinate and stay in their kennels is called neglect, people.”

Dog injured during boarding - changed personality, won't bear weight on foot

“His entire personality had changed...will not place weight on his back foot when standing still.”

Kennel cough and conjunctivitis outbreak

“Both my dogs came home with kennel cough and one also had conjunctivitis.”

Sudden cancellation of reservation due to understaffing

“They called today saying they are understaffed and have to cancel less than 48 hours before we were supposed to drop our dogs off.”

Price increases(3 mentions)

“It feels like the daycare side has to pay for the veterinary side of the business that never seems to have much business that I can see. The multiple increases have occurred since that was added to the facility.”

Poor communication/response time(4 mentions)

“I called and also sent an email a while ago for clarification on grooming services...Unfortunately I never received a response.”

Record keeping issues (vet side)(3 mentions)

“They had no idea what shots my dog had or did not have. They listed the wrong expiration dates in their own records.”

Dropped as customer without explanation(3 mentions)

“They said they are no longer accepting my two girls...They gave me a vague short explanation of my girls getting very attached to each other?”

Dogs coming home dirty/smelly(2 mentions)

“Our dogs came home really dirty and smelling bad after boarding.”