Pepe Le Pooche Resort & Spa

Physical injuries during grooming (cuts/nicks)

“on the back of both of her hind legs she was cut up. And not just a little cut. Long rectangular like strips on the back of her legs.”

Flea infestations post-visit

“the last time I took him to get a bath and a haircut, he came out full of fleas.”

Medical neglect (infections/soap in eyes)

“groomer got soap into my dog's eye. I ended up having to spend almost $500 at the vet for medication.”

Long wait times/Poor communication(6 mentions)

“I dropped off my dog at 9:30 AM and got him back at 6:00 PM... they said they finished at 3:00 PM and sent me a text about it, but I never got a text.”

Inconsistent grooming quality/Shaving(4 mentions)

“They cut all his coat, almost to the skin. He’s feeling very uncomfortable licking himself all over!”

Difficulty canceling subscriptions(2 mentions)

“We have been calling the dog grooming center for over 3 months to cancel our monthly subscription with no success.”