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Pet Pals Place L.L.C.

Name: Pet Pals Place L.L.C.
Address: 2963 N Fairfield Rd, Layton, UT 84041, Layton, UT, 84041, US
Telephone: +1 801-771-0330
Rating: 4.2

2963 N Fairfield Rd, Layton, UT 84041

4.2

98 Google reviewsGoogle Verified

Outdoor yardReactive breeds OKGrooming

Overview

Pet Pals Place is a Layton dog grooming and boarding facility with staff experienced in caring for dogs, including dogs that experience anxiety, and provides care for stays lasting a day or a week.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Drop-off hours:Mon-Fri 7am-6pm; Sat 8am-4pm; Sun & Holidays 4pm-6pm

Care & Play

Group play

Feeding policy:You may bring your own food; the facility can provide food if you choose not to bring it. Do not bring your own food bowl unless it is necessary or specialized.

Raw diet accommodated

Safety & Emergency

Emergency vet protocol:On call

Extras

Multi-dog discount — 20%

Owner operated

What Reviews Say

24 reviews analyzed

Pet Pals Place receives predominantly positive feedback for friendly staff, affordable pricing, grooming, personalized care, and dogs showing enthusiasm about returning. A small number of serious negative reviews allege illness after boarding, concerns about facility transparency, cramping dogs in kennels, and disorganization or lost belongings. Owner responses are generally brief, appreciative, and professional, with some responses addressing concerns directly.

Dog happiness

5.0

Value

4.9

Staff

4.4

Facility

3.3

Safety

2.3

People love

Staff friendliness(7)Value and dog enthusiasm(6)Care and dog happiness(5)Grooming quality(4)Personalized service(3)

Staff shoutouts

Andy(6 mentions)Annette(3 mentions)Staff(7 mentions)Employees(4 mentions)

Worth noting

Reported kennel cough after boarding

“we got to go to the emergency veterinary hospital with kennel cough.”

Reported bacterial infection and gastrointestinal illness after boarding

“Then, the following morning, one of our dogs became ill.”

Facility-tour transparency concern

“they didn't have us tour the facility at all.”

Concern about dogs sharing a cramped kennel

“they had both of them in the same kennel.”

Lost customer belongings

“I have lost a few items between the boarding such as a leash and toys.”

Dogs becoming ill after boarding(2 mentions)

“we got to go to the emergency veterinary hospital with kennel cough.”

Organization and facility concerns(2 mentions)

“The entire operation felt half-assed and unorganized.”

Lost belongings

“I have lost a few items between the boarding such as a leash and toys.”

Lack of daily updates

“Could email daily reports. Other than that they are good”

Owner replies to 63% of reviewsAvg response: 36dprofessional tone5 repeat customers

At a Glance

Google rating

4.2/ 5

Review scoreInsufficient topic coverage

Amenities3 of 14

Reviews98

Repeat customersNumber of reviews that mention returning or being a regular customer.5

Pricing

Contact facility for pricing

Contact

Visit Website +1 801-771-0330 2963 N Fairfield Rd, Layton, UT 84041

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