The Bark Spot

Dog ingested metal foreign body requiring emergency surgery ($5,000+ vet bills)

“They found some sort of metal scraps that were coiled together inside his small intestines. He immediately got taken in for surgery to have this removed.”

Dog burned/injured by electric razor during grooming - permanent scarring

“My dogs were badly burned by the electric razor cause hundreds of dollars in vet bills and permanent scarring.”

Dog died while in facility's care

“Yesterday I picked up my dead dog from an emergency vet. My dog died on Ruffledales watch.”

Puppy injured (concussion, then dog bite) during daycare visits

“He had a concussion... a small dog gets my dog on his back and bites him in the face and on the neck.”

Dog returned with severely burned paw pads after boarding

“We picked him up today with severely burned paw pads to the point he won't walk on his own and his paw pads are peeling off.”

Kennel cough outbreaks - multiple reviews

“Both now have kennel cough. Found out they let unvaccinated dogs be there if you sign a waiver.”

Grooming not as requested/wrong cut(8 mentions)

“I told them exactly what kind of haircut I wanted and they did basically the exact opposite.”

Pricing inconsistencies/lack of transparency(6 mentions)

“Pricing is not posted or consistent. You pay whatever they feel like you should pay.”

Kennel cough infections after visits(6 mentions)

“Both now have kennel cough.”

Communication issues/phone not answered(4 mentions)

“I have yet to be able to talk with a person because no one is able to answer the phone.”

Dog returned injured from daycare/boarding(4 mentions)

“My puppy was extremely scared, nervous and limping when we got him home.”