Pet Retreat Plymouth

Pricing deception - quoted $45 for puppy trim, charged $66 plus 15% tip ($75 total) without approval

“Outrageous price for not doing what was listed and what the price was listed as. Never told there would be any additional charges and I certainly did not approve them.”

Clipper injury during grooming - dog nicked twice

“she stated that there was a clipper injury to Nalu (has never happened before) because she moved a bit during the cutting of her chest area. Unfortunately, there were two (same area but both sides of her chest).”

Dog treated poorly - owner left in tears

“Horrible experience. I am in tears of how my dog was treated.”

Grooming pricing concerns(3 mentions)

“The only thing that is an issue is the cost for grooming with sedation is over $400. Groomer is a little expensive”

Facility odor issues

“The smell inside the Brewpark...the vinegar smell combined with the pet pee and poop is pretty overwhelming”

Policy communication

“They would only continue services if he had the shot right then...I would suggest asking if they are up to date on their shots before taking 80.00 from someone”