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Pet Shack Resort

Name: Pet Shack Resort
Address: 354 W Social Row Rd, Dayton, OH 45458, Dayton, OH, 45458, US
Telephone: +1 937-885-7171
Rating: 4.7

354 W Social Row Rd, Dayton, OH 45458

4.7

67 Google reviews

Live webcamStaff overnightOutdoor yardGroomingClimate controlledOvernight potty breaks

Overview

Pet Shack Resort is a family-owned boarding and dayboarding facility in Dayton, OH with 27 years of experience. The facility features 32 live webcams, huge climate-controlled runs, 14 outdoor play areas, and offers one-on-one attention times. They explicitly do not offer group play due to safety concerns. Services include boarding at $53/night, dayboarding at $53/day, and bath/nail services.

Amenities & Policies

Cage-free

WebcamLive stream

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Distemper, Parvovirus, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:10am-12pm

Pick-up hours:4-6pm

Checkout time:12pm

Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice

Cancellation penalty:Deposit forfeited (refunded as store credit if cancelled more than 7 days before check-in)

Deposit required — 3 night deposit for peak periods, single deposit for non-peak

Care & Play

Solo play

Daily updates — Paid

Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

67 reviews analyzed

Pet Shack Resort is highly regarded for its personalized, small-scale approach to boarding, with many long-term clients praising the owner, Leslie, for treating dogs like family. The facility's 24/7 webcam access is a major highlight for anxious owners, though a few reviewers noted the video quality can be grainy. While the vast majority of feedback is glowing, there are occasional friction points regarding strict billing cycles and the owner's tendency to provide lengthy, defensive explanations to negative feedback.

Staff

4.9

Dog happiness

4.8

Cleanliness

4.8

Safety

4.7

Communication

4.5

Drop-off / pickup

4.3

Facility

4.2

Value

4.0

People love

Webcam Transparency(12)Personalized Care(15)Accommodating Special Needs(6)

Staff shoutouts

Leslie(22 mentions)

Worth noting

Hygiene/Sanitation dispute

“When I picked up my dog she looked like she was tied to a tree for a week sitting in her own feces.”

Pricing/Billing Policies(3 mentions)

“Pet Shack Resort charged us SEVENTY DOLLARS for a twenty-four hour stay!!! ... ANOTHER $35.00 JUST FOR THE FOUR HOURS HE STAYED PAST NOON.”

Camera Quality(2 mentions)

“The cameras are low resolution and poorly placed. Don't count on actually seeing your dog(s).”

Owner replies to 91% of reviewswarm tone18 repeat customers

Top Rated

4.7 stars from 67+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 67 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.5/ 5

Amenities6 of 14

Reviews67

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$53/night

Daycare

$53/day

Contact

Visit Website +1 937-885-7171 354 W Social Row Rd, Dayton, OH 45458

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