Etobicoke facilities
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PetPal Care

784 The Queensway Unit 1, Etobicoke, ON M8Z 1N3

4.9
39 Google reviewsGoogle Verified
Outdoor yardAccepts puppiesGroomingClimate controlledOnline booking

Overview

PetPal Care is a Fear Free certified dog daycare and boarding facility in Etobicoke, Ontario, owned by Yeganeh Naserdoust. They offer doggy daycare, grooming, pet sitting, dog walking, and nutrition consultations, with a focus on natural, holistic pet care and a state-of-the-art modern facility.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella

Policies & Details

Cancellation & Deposits

Cancellation notice:24 days notice
Cancellation penalty:$35 no-show fee for missed appointments or cancellations without 24 hours notice

Care & Play

Group play
Daily updates — Free
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Senior dog accommodations
Owner operated

What Reviews Say

39 reviews analyzed

PetPal Care is a highly-regarded, family-owned facility that excels in grooming and daycare, particularly for anxious or rescue dogs. Customers consistently praise the staff's patience, the cleanliness of the 'spa-like' facility, and the thoughtful touches like report cards and community events. The sentiment is overwhelmingly positive, with many owners noting their dogs are excited to enter the building.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Drop-off / pickup
5.0
Value
4.8

People love

Anxious/Rescue Dog Care(6)Grooming Quality(15)Community & Events(4)

Staff shoutouts

Ashley(7 mentions)Yeganeh(5 mentions)Emma(2 mentions)Reza(2 mentions)

Worth noting

Accusation of rude ownership

“DO NOT GO THERE!!!! RUDE OWNER YEGANEH!!!!!!”

Owner replies to 100% of reviewsAvg response: 1dwarm tone12 repeat customers

Top Rated

4.9 stars from 39+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 39 reviews.

At a Glance

Google rating
4.9/ 5
Review score
5.0/ 5
Amenities5 of 14
Reviews39
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Contact facility for pricing

Contact

Visit Website+1 416-255-4627Get directions to 784 The Queensway Unit 1, Etobicoke, ON M8Z 1N3

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